Effective Date: 1st July 2023
1. Information We Collect:
1.1 Personal Information:
When you interact with The Hungry Mind Catering, we may collect personal information, including but not limited to:
- Full name
- Contact details (e.g., email address, phone number, and postal address)
- Payment information (e.g., credit card details)
- Dietary preferences or restrictions
- Event details (e.g., date, time, location, and number of guests)
- Feedback and reviews
1.2 Non-Personal Information:
We may also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Clickstream data
- Cookies and similar technologies
2. Use of Information:
2.1 Personal Information:
We may use the personal information we collect for the following purposes:
- To provide and fulfill catering services according to your requirements
- To process and manage payments
- To communicate with you regarding your bookings, inquiries, and feedback
- To personalize your experience and improve our services
- To send you promotional offers, updates, and newsletters (with your consent)
- To comply with legal obligations
2.2 Non-Personal Information:
Non-personal information is used primarily to analyze website trends, track user engagement, and improve our website's functionality and performance. We may also use this information for marketing and advertising purposes.
3. Data Sharing and Disclosure:
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our catering services, including payment processors, delivery partners, and event planners. These service providers are bound by confidentiality agreements and are only authorized to use your information for the specified purposes.
3.2 Legal Compliance:
We may disclose personal information if required to do so by law or in response to a valid legal request from government authorities, law enforcement agencies, or other relevant entities.
3.3 Business Transfers:
4. Data Security:
We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include physical, technical, and administrative safeguards, such as secure servers, encryption, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Websites and Services:
6. Your Privacy Choices:
6.1 Opting out:
You have the right to opt out of receiving promotional communications from us. If you wish to unsubscribe from our marketing emails, you can use the unsubscribe link provided in the email.
6.2 Access, Correction, and Deletion:
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the contact details provided below.
7. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Contact Us:
The Hungry Mind Catering
Address: 32 Blenheim Road, North Ryde, NSW 2113
Email: [email protected]
Phone: +61 (0) 431 214 772
We will respond to your inquiry as soon as reasonably possible.
Last updated: 1st July 2023